ed333 Privacy
Policy

1. Who We Are

ed333 is an online gaming platform operating at ed333.net, serving players in Bangladesh. When this Privacy Policy refers to "ed333", "we", "us", or "our", it means the ed333 platform and the team responsible for operating it.

ed333 acts as the data controller for the personal information collected through the platform. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how ed333 handles your data, you can reach us directly at [email protected].

2. Data We Collect

ed333 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from payment providers when you make transactions. Here is a breakdown of the categories of data we collect:

2.1 Registration Data

When you create an ed333 account, we collect:

• Full name as provided during registration
• Date of birth for age verification purposes
• Mobile number linked to your bKash, Nagad, or Rocket account
• Login credentials (username and encrypted password)

2.2 Transaction Data

When you deposit or withdraw funds on ed333, we collect:

• Transaction amounts and timestamps
• Payment method reference (mobile banking account identifier)
• Transaction status and confirmation records

2.3 Gaming Activity Data

As you use the ed333 platform, we record your gaming activity including game sessions, bet amounts, game outcomes, and bonus usage. This data is used to operate your account correctly, resolve disputes, and detect any unusual activity that may indicate fraud or bonus abuse.

2.4 Technical Data

When you access ed333, we automatically collect certain technical information:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session duration and pages visited within ed333
• Referral source if you arrived via a link

2.5 Verification Documents

If ed333 requests identity verification (KYC), you may be asked to submit a copy of a government-issued ID and proof of your payment method. These documents are stored securely and used solely for verification purposes.

3. How We Use Your Data

ed333 uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your ed333 account.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad, and Rocket in BDT.
• Identity verification: Confirming your age and identity to comply with responsible gaming obligations.
• Customer support: Responding to your queries, resolving disputes, and providing assistance.
• Fraud prevention: Detecting and preventing fraudulent activity, bonus abuse, and unauthorised account access.
• Platform improvement: Analysing usage patterns to improve the ed333 experience for all players.
• Legal compliance: Meeting obligations under applicable laws and regulations.
• Marketing communications: Sending promotional offers and updates — only if you have opted in to receive them.

ed333 does not use your personal data for any purpose beyond those listed above without first obtaining your explicit consent or being required to do so by law.

4. Legal Basis for Processing

ed333 processes your personal data on the following legal grounds:

• Contractual necessity: Processing your registration data and transaction records is necessary to fulfil the agreement between you and ed333 when you create an account.
• Legal obligation: Certain data processing — such as identity verification and transaction record-keeping — is required to comply with applicable laws.
• Legitimate interests: ed333 has a legitimate interest in preventing fraud, securing the platform, and improving the service for all users.
• Consent: Where ed333 relies on your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

ed333 does not sell your personal data. We share data only in the limited circumstances described below:

5.1 Payment Providers

When you make a deposit or withdrawal, ed333 shares the minimum necessary transaction data with your chosen mobile banking provider (bKash, Nagad, or Rocket) to process the payment. These providers operate under their own privacy policies and are responsible for data they independently collect.

5.2 Service Providers

ed333 may engage trusted third-party service providers to assist with platform operations — such as hosting, analytics, and customer support tools. These providers are contractually bound to process data only on ed333's instructions and to maintain appropriate security standards.

5.3 Legal Requirements

ed333 will disclose personal data to law enforcement or regulatory authorities when required to do so by applicable law, court order, or to protect the rights and safety of ed333, its players, or the public.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets involving ed333, your personal data may be transferred as part of that transaction. You will be notified of any such change and your rights under this policy will continue to apply.

6. Cookies & Tracking

ed333 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit ed333.

The types of cookies ed333 uses include:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core functionality such as login sessions.
• Analytics cookies: Help ed333 understand how players navigate the platform so we can improve the experience. Data collected is aggregated and anonymised.
• Preference cookies: Remember your settings and choices so you don't have to re-enter them each visit.

You can control cookie settings through your browser. Note that disabling essential cookies may prevent parts of ed333 from working correctly. ed333 does not use third-party advertising cookies or cross-site tracking technologies.

7. Data Retention

ed333 retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.

• Account data is retained for the duration of your account and for up to five years after closure, in line with standard record-keeping requirements.
• Transaction records are retained for a minimum of five years to satisfy financial record-keeping obligations.
• Gaming activity logs are retained for up to two years after the relevant session.
• Verification documents are retained for the period required by applicable law and then securely deleted.

When data is no longer required, ed333 deletes or anonymises it in a secure manner. You may request early deletion of your data by contacting support, subject to any overriding legal retention requirements.

8. Your Rights

As a user of ed333, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data ed333 holds about you.
• Right to rectification: If any of your data is inaccurate or incomplete, you can ask ed333 to correct it.
• Right to erasure: You can request that ed333 delete your personal data, subject to any legal retention obligations.
• Right to restrict processing: You can ask ed333 to limit how your data is used in certain circumstances.
• Right to data portability: You can request your data in a structured, commonly used format.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting prior processing.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, contact ed333 support at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

ed333 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If ed333 becomes aware that a minor has registered an account or provided personal data, that account will be closed immediately and all associated data will be deleted.

If you believe a minor has accessed ed333, please contact us immediately at [email protected] so we can take appropriate action.

10. Security Measures

ed333 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These include:

• Encryption of data in transit using industry-standard TLS protocols.
• Encrypted storage of sensitive account and payment data at rest.
• Access controls that restrict data access to authorised personnel only.
• Regular security reviews of platform infrastructure and data handling processes.
• Fraud monitoring systems that detect and flag suspicious account activity in real time.

While ed333 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone. If you suspect your account has been compromised, contact ed333 support immediately.

11. Third-Party Links

The ed333 platform may contain links to other pages within the site. This Privacy Policy applies only to ed333.net. If you navigate to any external service — such as your mobile banking app to complete a payment — that service operates under its own privacy policy, and ed333 is not responsible for how it handles your data.

ed333 does not embed third-party advertising networks or social media tracking pixels on the platform.

12. Policy Updates

ed333 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes, ed333 may notify registered players via the contact details on their account. Your continued use of ed333 after a policy update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how ed333 handles your personal data, please get in touch:

• Email: [email protected]
• Response time: Most privacy-related requests are handled within the same business session.
• Support availability: Seven days a week during Bangladesh-friendly hours.

You can also review related policies on the Terms and Conditions and Responsible Gaming pages.